Welcome to our online store!
Shipping is tracked and signed from different EU countries by national post. All orders placed and paid for by 12.00am are dispached the same day, Monday to Friday. All our products are covered in a discreet envelope.
Registered Mail (tracked): Tracked and signed delivery service with delivery by 1-2 days within Germany (Saturday included).
Registered Mail (tracked): Tracked and signed delivery service with delivery by 3-4 days within EU (Saturday included for some countries).
Deutsche Post Registered Mail: Tracked and signed delivery service with delivery by 4-7 days. To far away countries delivery may take up to 18 days.
All customers are sent a shipping confirmation email on the evening of the day of dispatch.
All lost orders are re-shipped for free when 14 days overdue for EU orders and 31 days for worldwide orders. We do not re-ship orders seized by customs! In this case we recommend you to contact your national customs and request them to release your shipment. We guarantee X-Ray invisible discreet packaging of your shipment.
Due to the nature of the products we supply we cannot accept returns – all orders are final.
*Shipping worldwide. However, under no circumstances we will ship to following countries:
Australia, Canada, Cuba, Denmark, Estonia, Finland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Russia, Sweden, Switzerland, USA.